Key Features of Umbi Space
Umbi Space is a platform designed for restaurants to enhance their online presence and increase revenue. Some of the key features of Umbi Space include:
Create a captivating website
A website-building platform that allows restaurants to craft custom-made sites with a user-friendly interface, effortless content management, and SEO optimization for improved search engine ranking.
Use high-quality images: Showcase your restaurant's menu items and atmosphere with visually appealing, high-resolution images
Provide accurate information: Give the detailed information about your restaurant, including the menu, hours of operation, location, and contact information.
Offer online ordering: Incorporate online ordering into your website, allowing customers to place orders directly from the site.
Keep it simple and user-friendly: Use a clean, simple design that is easy to navigate and user-friendly, making it easy for customers to find the information they need.
Optimize for mobile devices: Ensure your website is optimized for mobile devices, as the majority of website traffic comes from smartphones and tablets. By the way, Umbi Space optimizes your website for mobile devices and tablets automatically, you don’t have to spend on it 🔥.
Online ordering and payment acceptance
A smooth online ordering system integrated into the restaurant's website, enabling customers to place orders for pick-up or delivery without leaving the site. Say goodbye to third-party fees and hello to more profits.
Offer multiple payment options: Offer customers the ability to pay online using multiple payment options, including credit and debit cards, PayPal, and Apple Pay.
Offer delivery or takeaway options: Offer customers the choice to have their orders delivered or available for pick-up.
Set up menu items and prices correctly: Ensure that menu items and prices are correctly set up and synced with your in-restaurant menu.
Provide excellent customer service: Offer excellent customer service, answer questions, and handle any issues that may arise.
Accept online payments: save the time of your clients and waiters and accept payment via Umbi Space service
Continuously monitor and improve: Continuously monitor and improve your online ordering system to ensure the best possible customer experience and increased sales.
Contactless menu and self-serve dine in ordering for restaurants
QR codes for ordering minimize face-to-face interactions, streamline processes, and upgrade the customer experience. Simply create your Umbi Space ordering page, print your QR codes, let diners scan the codes, and voila! Impressed customers, no more waiting for waiters, and reduced expenses.
Offer menu items with appealing images and video: Provide customers with images and videos of menu items to help with the ordering process. Entice their appetite with delicious-looking multimedia.
Clearly display menu item prices, including any upcharges for customization or add-ons.
Offer discounts and promotions through the self-serve ordering system to incentivize customers to try it out.
Train employees on the self-serve ordering system, including how to assist customers and handle any issues that may arise.
Offer alternative ordering options, such as through a waiter, for customers who are not comfortable with self-serve ordering.
Gather customer feedback on the self-serve ordering system, including any areas for improvement, and make changes accordingly.
Manage your online reputation
A review management system that collects feedback through QR codes on receipts, menus, and delivery packaging, proactively addressing negative reviews and maintaining a positive image. Building trust and loyalty among customers leads to increased repeat business and overall success for the restaurant.
Respond to all reviews, both positive and negative, to show your appreciation and address any concerns.
Engage with customers by asking follow-up questions, offering discounts or promotions, and addressing any complaints.
Use data from the review system to identify areas for improvement and make changes to enhance the customer experience.
Offer incentives for customers to leave reviews, such as discounts or free menu items.
Be professional and polite in your responses, even in the face of negative reviews.
Use positive reviews as a marketing tool, highlighting your restaurant's strengths and sharing them on your website and social media.
Encourage customers to leave reviews by including a call to action in your receipts or on-site signage.
Continuously monitor and update your presence on the review platform, ensuring that your restaurant's information is accurate and up-to-date.
Overall, Umbi Space is a comprehensive solution that helps restaurants enhance their online presence and boost revenue. Your restaurant deserves a boost! 🔥